![]() ![]() This is performed through the server's License Manager page ( ADMIN ► LICENSES), by clicking on the circular blue refresh arrow button at the right end of the license line on the licenses page. To "Refresh" or update a license on your AIS: Here is our Legacy Private License Server (PLS) documentation if you are interested in more detail: As an alternative approach, you can install PLS on a computer that is connected to the internet, activate the license then use the Save License Files button or look in C:\ProgramData\Altium2004 for the new *.alf file to copy to your production secondary PLS.Īt the Altium Designer client, it may be necessary to use the refresh option while the license is highlighted in the license management page to see the new expiration date. The secondary license file can only be acquired by using the "Activate" button when connected to the Internet. ![]() ![]() If you are using a secondary PLS that is not connected to the internet, a secondary private license file can't be downloaded from the dashboard. This video covers how to get your license (*.alf) file(s): If your PLS is not connected to the internet, use the "Add Licenses" button after you have the *.alf file downloaded from AltiumLive Dashboard. At the next screen, find the license and click the Activate button. You will then be prompted to log in with your AltiumLive account. You must first delete the expired one, then click the "Activate" button at the bottom left. To "Refresh" or update a license on your PLS: Instructions to refresh your license(s) for your version below. If your Altium Designer license management page indicates an "Activation Code Used" that is another confirmation that you are using AIS. Our legacy Private License Server (PLS) uses port 21001 and our Altium Infrastructure Server (AIS), along with our Vault/NEXUS/Concord Pro servers use port 9780. The steps to resolve this issue depend on which license server you are using which can be determined by checking to see what port are you using in your client's "Set up Private License Server" settings. This can happen when your subscription has been renewed without updating the license information on your private license server. Solution Details This symptom usually indicates your private license server license(s) need to be "refreshed". It also has a comparison of the legacy Private License Server (PLS) and our current license server, Altium Infrastructure Server (AIS.) Starting in Version: 18.0 This article covers what to do when you get "Version Not Supported" error when using a private license server. ![]()
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